Course Description - Training 2025
- Admin
- Dec 18, 2024
- 16 min read
Corporate Risk
Course Description:
Risk is a critical factor in every decision an organization makes. Effective risk management ensures that potential threats are identified, assessed, and mitigated to safeguard business operations and enhance organizational resilience. This training equips participants with the tools, techniques, and frameworks required to implement a structured risk management process tailored to their organization’s needs.
Participants will learn how to anticipate, evaluate, and respond to risks, helping their organizations make informed decisions and achieve their strategic objectives.
Duration: 8 Sessions | 1 Hour Each
Objective: To provide a comprehensive understanding of the risk management process through systematic application of policies, procedures, and practices in Ariel Technology.
Session | Topic | Key Focus Areas |
Session 1 | Introduction to Risk Management | Definition of risk, key concepts, and the importance of risk management. |
Session 2 | Risk Identification | Techniques for identifying risks, internal vs. external risks. |
Session 3 | Risk Assessment and Analysis | Evaluating the likelihood and impact of identified risks. |
Session 4 | Risk Evaluation and Prioritization | Ranking risks and determining risk tolerance levels for the organization. |
Session 5 | Risk Treatment Options | Mitigation strategies, risk acceptance, avoidance, transfer, and reduction. |
Session 6 | Monitoring and Reviewing Risks | Continuous monitoring, control measures, and periodic reviews. |
Session 7 | Risk Communication and Reporting | Internal and external communication of risks, reporting frameworks. |
Session 8 | Integrating Risk Management with Corporate Strategy | Embedding risk management into strategic planning and decision-making. |
Training Methodology:
Interactive Discussions: Real-world examples and case studies.
Hands-on Exercises: Practical risk identification, assessment, and treatment planning.
Q&A Sessions: Each session will end with a brief Q&A to clarify doubts.
Additional Resources:
Reading materials and case studies to be shared after each session.
Course Outline:
Part1:
Session 1: Introduction to Risk Management
Definition and importance of risk management.
Types of risks in an organizational context (strategic, operational, financial, cybersecurity, etc.).
Benefits of a proactive approach to risk management.
Session 2: Risk Management Framework
Key components of a risk management framework.
Governance, roles, and responsibilities in risk management.
The role of policies and procedures in managing risk.
Session 3: Risk Identification
Techniques for identifying risks (brainstorming, SWOT analysis, etc.).
Common risk sources (internal and external).
Tools for documenting risks (risk registers).
Session 4: Risk Assessment and Analysis
Understanding risk likelihood and impact.
Qualitative vs. quantitative risk analysis.
Prioritizing risks using risk matrices and heat maps.
Part2:
Session 5: Risk Response Planning
Strategies for managing risks: Avoidance, Mitigation, Transfer, Acceptance.
Developing actionable risk response plans.
Contingency planning and business impact analysis.
Session 6: Risk Monitoring and Review
Continuous monitoring techniques and key metrics.
Risk reporting: communicating risks to stakeholders.
Reviewing and updating the risk register.
Session 7: Embedding Risk Management into Organizational Culture
Building a risk-aware culture.
Training employees to recognize and report risks.
Aligning risk management with organizational goals.
Session 8: Case Studies and Practical Application
Analyzing real-world risk management successes and failures.
Workshop: Developing a risk management framework for your organization.
Q&A and action plan creation.
Target Audience:This training is designed for professionals in leadership, operations, finance, IT, compliance, and any role that involves risk assessment and mitigation.
Why Attend?
By the end of this course, participants will be able to:
Understand the core principles and frameworks of risk management.
Identify and assess risks specific to their organization.
Implement effective risk response and monitoring strategies.
Promote a culture of risk awareness within their teams.
Business Continuity Planning (BCP) Training
Course Description:
Disruptions, whether from natural disasters, cyberattacks, or operational failures, can severely impact an organization’s ability to function. Business Continuity Planning (BCP) ensures your organization can maintain critical operations and quickly recover from unexpected events.
This training provides participants with the knowledge and tools to develop, implement, and manage a Business Continuity Plan. The course will help participants protect organizational assets, reduce downtime, and enhance resilience in the face of disruptions.
Duration: 4 Sessions | 1 Hour Each
Objective: To provide a concise but comprehensive understanding of Business Continuity Planning, its benefits, and how to create and implement an effective BCP.
Session | Topic | Key Focus Areas |
Session 1 | Understanding Business Continuity Planning (BCP) | Definition, purpose, and importance of BCP in organizational resilience and crisis management. |
Session 2 | Benefits of Business Continuity Planning & BCP vs. Disaster Recovery Plan (DRP) | Detailed discussion on the benefits of BCP and how it complements Disaster Recovery Plans. |
Session 3 | How to Create a Business Continuity Plan (BCP) | Step-by-step guide for developing a BCP, including identifying critical business functions and roles. |
Session 4 | Business Impact Analysis (BIA) and Risk Assessment for BCP | Conducting a Business Impact Analysis to evaluate risks, determine priorities, and assess the impacts of disruptions. |
Training Methodology:
Case Studies: Examples of successful BCP implementations and lessons learned.
Interactive Discussions: Engaging the participants with practical examples and scenarios.
Q&A: Ending each session with a discussion and Q&A segment.
Additional Resources:
Templates for creating a BCP and conducting Business Impact Analysis.
Duration: 4 sessions, 1 hour each
Course Outline:
Session 1: Introduction to Business Continuity Planning (BCP)
Definition and purpose of BCP.
The role of BCP in organizational resilience.
Key components of a Business Continuity Plan.
Common causes of business disruptions and their impacts.
Session 2: Benefits and Framework for Developing a BCP
Why Business Continuity Planning is essential for organizations.
Understanding regulatory and compliance requirements for BCP.
Steps in developing a Business Continuity Plan.
Roles and responsibilities in the BCP process.
Session 3: Risk Assessment, Impact Analysis, and BCP Development
Risk Assessment: Identifying potential threats and vulnerabilities.
Business Impact Analysis (BIA): Determining the criticality of processes and prioritizing recovery efforts.
Building strategies to minimize risks and impacts.
Designing and documenting the BCP.
Session 4: Testing, Maintaining, and Reviewing the BCP
The importance of testing and simulations for BCP effectiveness.
Methods for testing and validating the plan.
Ongoing maintenance and updating of the BCP to address new risks.
Integration of BCP with Disaster Recovery and Crisis Management Plans.
Target Audience:
This training is designed for managers, team leaders, and staff responsible for operational continuity, risk management, IT, or organizational resilience.
Why Attend?
By the end of this course, participants will be able to:
Understand the essential principles of Business Continuity Planning.
Identify critical business functions and assess potential risks.
Develop and document a comprehensive Business Continuity Plan.
Test and maintain the BCP to ensure organizational preparedness.
Quality Management Systems (QMS) Training
Course Description:
In today’s competitive landscape, delivering consistent quality is a cornerstone of organizational success. A Quality Management System (QMS) provides a framework for improving processes, ensuring compliance with standards, and meeting customer expectations.
This training equips participants with the tools and knowledge to develop, implement, and maintain a QMS. Participants will gain an understanding of key quality principles, explore ISO standards, and learn how to foster a culture of continuous improvement within their organization.
Training Calendar: ISO 9001:2015 - Quality Management Policy
Duration: 6 Sessions | 1 Hour Each
Objective: To provide a deep understanding of ISO 9001:2015 with a focus on creating and managing a Quality Management System (QMS), including key components like Quality Objectives, Customer Feedback, and Quality Documentation at Ariel Technology.
Session | Topic | Key Focus Areas |
Session 1 | Introduction to ISO 9001:2015 and Quality Management Policy | Overview of ISO 9001:2015 standards, principles of Quality Management, and the importance of a Quality Policy Statement. |
Session 2 | Quality Objectives and Quality Policy Statement | How to establish measurable Quality Objectives, align them with the Quality Policy, and ensure they drive continuous improvement. |
Session 3 | ISO 9001:2015 Documentation: Quality Manual & Process Management | Understanding the structure and purpose of a Quality Manual, required documentation, and process management under ISO 9001:2015. |
Session 4 | Customer Feedback and Survey Reports | Importance of customer satisfaction in QMS, how to gather and analyse customer survey reports, and use them to improve service quality. |
Session 5 | Risk-Based Thinking and Continuous Improvement | Application of risk-based thinking, managing risks and opportunities, and maintaining a cycle of continuous improvement in line with ISO 9001:2015. |
Session 6 | Internal Audits and Sustaining ISO 9001:2015 QMS | Conducting internal audits, monitoring performance, and ensuring the ongoing effectiveness of the Quality Management System. |
Training Methodology:
● Case Studies: Examples of how organizations use ISO 9001:2015 to meet customer needs and improve quality.
● Workshops: Practical exercises on setting Quality Objectives, developing a Quality Manual, and analyzing customer feedback.
● Interactive Discussions: Q&A sessions at the end of each module to clarify concepts and address specific questions.
Additional Resources:
● Templates for Quality Policy Statements and Quality Manuals.
● Sample Quality Objectives and customer survey templates for practical application.
Duration:
Customizable based on need
Course Outline:
Part1:
Session 1: Introduction to Quality Management Systems (QMS)
Definition and importance of QMS in organizations.
Key principles of quality management.
The role of QMS in achieving operational excellence.
Common frameworks and standards (e.g., ISO 9001).
Session 2: QMS Framework and Design
Components of a Quality Management System.
Establishing quality objectives and policies.
Identifying processes and their interrelations.
Understanding the Plan-Do-Check-Act (PDCA) cycle.
Session 3: Implementation of QMS
Steps to implement QMS in an organization.
Aligning QMS with organizational goals and strategy.
Roles and responsibilities in QMS implementation.
Overcoming challenges in implementation.
Session 4: Quality Assurance vs. Quality Control
Differences and relationships between QA and QC.
Techniques for ensuring product/service quality.
Role of audits and inspections in quality assurance.
Part 2:
Session 5: Monitoring, Measuring, and Analyzing QMS Performance
Key Performance Indicators (KPIs) for quality management.
Tools for measuring and analyzing quality data (e.g., control charts, Pareto analysis).
Continuous improvement techniques (e.g., Lean, Six Sigma).
Session 6: ISO Standards and Certification
Overview of ISO standards relevant to QMS (ISO 9001, ISO 14001, etc.).
Steps to achieve ISO certification.
Preparing for external audits and maintaining compliance.
Session 7: Embedding a Quality Culture
Fostering employee buy-in and engagement with QMS.
Training staff to uphold quality principles.
Integrating quality management into daily operations.
Session 8: Practical Workshop and Case Studies
Case studies of successful QMS implementation.
Interactive workshop: Designing a sample QMS for your organization.
Actionable steps to take after the training.
Target Audience:
This training is ideal for quality managers, team leaders, process improvement specialists, and employees responsible for maintaining high standards in products, services, or operations.
Why Attend?
By the end of this training, participants will:
Understand the fundamentals of Quality Management Systems and their benefits.
Gain skills to design, implement, and monitor an effective QMS.
Learn best practices for achieving and maintaining ISO certification.
Be equipped to drive continuous improvement within their organization.
Digital Marketing Training.
Course Description:
In an increasingly digital world, marketing success depends on understanding and leveraging online platforms to reach and engage your target audience. This training provides participants with the knowledge, tools, and techniques to plan and execute effective digital marketing strategies.
Participants will learn the fundamentals of digital marketing, including SEO, social media marketing, content marketing, email campaigns, and analytics, enabling them to drive growth, build brand awareness, and generate measurable results.
Format: 4 Lessons, 1 Hour Each
Mode: In-person or Virtual
Day | Lesson Title | Key Topics Covered |
Day 1 | Introduction to Digital Marketing | - Overview of Digital Marketing- Benefits and Importance- Key Channels: SEO, Social Media, Email, PPC |
Day 2 | Social Media Marketing Basics | - Setting Up Business Profiles- Content Creation Strategies- Engaging and Growing Audiences |
Day 3 | SEO and Content Marketing | - Basics of Search Engine Optimization (SEO)- Creating Valuable Content- Keyword Research & Optimization |
Day 4 | Analytics and Campaign Monitoring | - Understanding Digital Metrics- Tracking Campaign Performance- Tools for Analytics (Google Analytics, etc.) |
Additional Notes:
Audience:
Designed for beginners or staff transitioning into marketing roles.
Materials Provided:
Slides, handouts, and practical guides.
Interactive Activities:
Each session will include live examples, group discussions, and short exercises to enhance learning.
Post-Training Support:
Q&A session or follow-up consultation available upon request.
Duration:
Customizable based on organizational needs (e.g., 4-8 sessions, 1 hour each)
Course Outline:
Part1:
Session 1: Introduction to Digital Marketing
Overview of digital marketing and its importance in today’s business landscape.
Key components of a successful digital marketing strategy.
Traditional marketing vs. digital marketing.
Current trends and opportunities in digital marketing.
Session 2: Search Engine Optimization (SEO)
What is SEO, and why is it important?
Key elements of on-page and off-page SEO.
Keyword research and optimization.
Tools for monitoring and improving SEO performance (e.g., Google Analytics, SEMrush).
Session 3: Content Marketing
Importance of content in driving traffic and engagement.
Creating effective content for different platforms.
Blog writing, video marketing, infographics, and eBooks.
Content distribution and repurposing strategies.
Session 4: Social Media Marketing
· Overview of social media platforms and their role in marketing.
· Strategies for engaging audiences on platforms like Facebook, Instagram, LinkedIn, and Twitter.
· Developing a social media calendar.
· Paid advertising and boosting strategies on social platforms.
Part 2:
Session 5: Email Marketing and Lead Generation
Basics of email marketing: tools, techniques, and platforms.
Designing impactful email campaigns.
Segmenting audiences for personalized messaging.
Best practices for increasing open rates and conversions.
Session 6: Pay-Per-Click (PPC) Advertising
Understanding Google Ads and other PPC platforms.
Setting up and managing campaigns.
Keyword bidding and budgeting strategies.
Measuring ROI for PPC campaigns.
Session 7: Analytics and Measuring Success
Importance of data-driven decision-making in digital marketing.
Setting KPIs and goals for campaigns.
Overview of key analytics tools (Google Analytics, social media insights, etc.).
Interpreting data to optimize campaigns and improve ROI.
Session 8: Creating a Digital Marketing Plan
Developing a step-by-step digital marketing strategy for your organization.
Integrating digital marketing into overall business goals.
Budgeting and resource allocation for campaigns.
Practical workshop: Building a sample digital marketing plan.
Target Audience:
This training is ideal for marketing professionals, business owners, sales teams, and anyone involved in promoting their organization’s products or services online.
Why Attend?
By the end of this course, participants will:
Gain a solid understanding of digital marketing fundamentals.
Develop skills in SEO, social media, email marketing, and analytics.
Learn to create effective, data-driven marketing strategies.
Be equipped to enhance brand visibility, engage customers, and increase conversions in the digital space.
Sales Training
Course Description:
Sales is the lifeline of any organization, driving revenue and building relationships with customers. This training equips participants with proven strategies, tools, and techniques to enhance their sales effectiveness.
Participants will learn how to understand customer needs, build rapport, overcome objections, and close deals successfully. This course focuses on both foundational and advanced sales skills, with real-world examples and interactive exercises to ensure practical application.
Below is a Sales Training Timetable Schedule for the courses spread across the year. Each session lasts 1 hour, allowing for concise, focused training sessions.
Sales Training Timetable – 2025
Month | Course | Session Title |
January | Structured Onboarding Program | Introduction to Company & Sales Culture |
Structured Onboarding Program | Overview of Sales Processes and Tools | |
Structured Onboarding Program | Product and Service Knowledge | |
Structured Onboarding Program | CRM Tools and Navigation | |
Structured Onboarding Program | Role-Playing Sales Scenarios | |
March | Sales Playbooks and Cheat Sheets | Introduction to Sales Playbooks |
Sales Playbooks and Cheat Sheets | Messaging for Various Sales Scenarios | |
Sales Playbooks and Cheat Sheets | Using Cheat Sheets for Objections and FAQs | |
Sales Playbooks and Cheat Sheets | Hands-On Practice: Tailoring Messages | |
April | Goal Setting and Metrics | Introduction to SMART Goals |
Goal Setting and Metrics | Setting Individual and Team Sales Goals | |
Goal Setting and Metrics | Sales KPIs: Tracking and Monitoring Progress | |
Goal Setting and Metrics | Tools for Metrics and Forecasting | |
June | Objection-Handling Training | Understanding Common Sales Objections |
Objection-Handling Training | The 5-Step Objection-Handling Framework | |
Objection-Handling Training | Handling Price and Trust Objections | |
Objection-Handling Training | Role-Playing: Overcoming Objections | |
July | Customer-Centric Selling | Understanding Customer Pain Points |
Customer-Centric Selling | Building Trust and Rapport | |
Customer-Centric Selling | Crafting Value-Driven Solutions | |
Customer-Centric Selling | Closing with a Customer-Centric Approach | |
September | Mid-Year Refresher | Review: Onboarding, Playbooks, and Goal Setting |
Mid-Year Refresher | Practical Exercises: Objection-Handling | |
October | Structured Onboarding (Refresher) | Updated Sales Tools and Processes |
Structured Onboarding (Refresher) | Reinforcement of CRM and Messaging Skills | |
November | Advanced Goal Setting and Metrics | Aligning Goals with Strategic Vision |
Advanced Goal Setting and Metrics | Data-Driven Sales Planning and Forecasting | |
December | Year-End Review | Reflecting on Sales Performance and Wins |
Year-End Review | Planning for 2026: New Goals and Improvements |
Notes on Implementation
Frequency: Sessions are scheduled bi-weekly to avoid overwhelming staff while maintaining consistent progress.
Session Format: A mix of instructor-led training, interactive workshops, and role-playing exercises.
Customization: Adjust session timing or content as per team availability and needs.
Post-Training Practice: Encourage real-world application after each module, with periodic feedback sessions.
This schedule provides structure while allowing flexibility, ensuring the team remains focused and productive throughout the year.
Duration: Customizable based on need (e.g., 4-8 sessions, 1-2 hours per session)
Course Outline:
Part1:
Session 1: Introduction to Sales and the Sales Process
The importance of sales in business growth.
Understanding the modern buyer’s journey.
The 7 steps of the sales process: Prospecting, Preparation, Approach, Presentation, Handling Objections, Closing, and Follow-Up.
Characteristics of top-performing salespeople.
Session 2: Prospecting and Lead Generation
Identifying your target audience and ideal customer profile.
Techniques for finding and qualifying leads.
Tools for prospecting (e.g., CRM systems, LinkedIn, email lists).
Cold calling and email outreach best practices.
Session 3: Building Rapport and Establishing Trust
Understanding customer psychology and buyer motivations.
Active listening and effective communication techniques.
Building credibility and trust with potential clients.
Personalizing your sales approach to create a strong connection.
Session 4: Sales Presentations and Pitching
Crafting compelling sales pitches tailored to customer needs.
Presenting products or services effectively.
Using storytelling to captivate and engage customers.
Tools for visual and virtual presentations.
Part2:
Session 5: Handling Objections and Negotiation Skills
Common objections and how to address them effectively.
Techniques for turning objections into opportunities.
Negotiation strategies to create win-win scenarios.
Building confidence in price discussions and value justification.
Session 6: Closing the Sale
Recognizing buying signals and timing the close.
Closing techniques (e.g., assumptive close, urgency close).
Overcoming final hesitations and sealing the deal.
Securing commitments and ensuring customer satisfaction.
Session 7: Follow-Up and Relationship Management
The importance of post-sale follow-up.
Techniques for maintaining long-term customer relationships.
Upselling, cross-selling, and generating repeat business.
Using feedback to improve the sales process.
Session 8: Measuring Sales Performance and Continuous Improvement
Key sales metrics and how to track them (e.g., conversion rates, sales pipeline health).
Analyzing your performance to identify strengths and weaknesses.
Staying updated on sales trends and refining your skills.
Creating a personal action plan for continuous improvement.
Target Audience:
This training is designed for sales professionals, business development teams, account managers, and anyone responsible for driving revenue and managing customer relationships.
Why Attend?
By the end of this training, participants will:
Master the full sales process from prospecting to closing.
Develop confidence in handling objections and negotiating deals.
Improve communication skills to build strong relationships with customers.
Learn strategies to increase sales performance and exceed targets.
HR Skills Development Program
Course Description
The HR Skills Development Program is designed to equip employees with essential soft skills that are crucial for personal and professional growth. These skills enhance workplace productivity, improve collaboration, and enable individuals to thrive in dynamic and diverse environments. Through a series of interactive sessions, participants will gain practical knowledge and experience in communication, interpersonal relationships, problem-solving, critical thinking, teamwork, adaptability, and time management. The program combines theoretical learning with hands-on exercises to ensure the application of skills in real-world scenarios.
Course Objectives
Strengthen communication and interpersonal skills to improve workplace relationships.
Foster problem-solving, critical thinking, and decision-making abilities.
Enhance punctuality, time management, and productivity.
Build a collaborative mindset for effective teamwork and engagement.
Develop adaptability and resilience to navigate change and uncertainty.
Session | Topic | Target Audience |
1 | Onboarding Basics: Company Values, HR Policies, and Workplace Etiquette | All Staff (New & Experienced) |
2 | Communication Skills: Foundations of Effective Communication | All Staff |
3 | Advanced Communication: Emotional Intelligence and Conflict Resolution | Experienced Staff |
4 | Interpersonal Skills: Building Relationships and Empathy | All Staff |
5 | Problem Solving and Critical Thinking Skills | Experienced Staff |
6 | Punctuality and Time Management | All Staff |
7 | Teamwork and Collaboration: Enhancing Group Dynamics | All Staff |
8 | Adaptability Skills: Thriving in Change and Uncertainty | Experienced Staff |
Program Duration
Total Number of Sessions: 8
Session Length: 1 hour each (8 hours total)
Mode of Delivery: In-person or virtual (can be customized per organization needs).
Course Outline
Part1:
Session 1: Communication Skills – The Foundation of Workplace Success
Overview of verbal, non-verbal, and written communication.
Barriers to effective communication and strategies to overcome them.
Practical exercise: Role-playing scenarios to practice active listening and clear messaging.
Session 2: Interpersonal Skills – Building Relationships and Empathy
Understanding interpersonal dynamics and emotional intelligence.
The role of empathy in creating strong professional relationships.
Practical exercise: Role-playing to develop active listening and empathy in workplace conversations.
Session 3: Problem-Solving and Critical Thinking Skills
Structured approaches to solving workplace challenges.
Techniques for critical thinking and creative problem-solving.
Practical exercise: Group activity to apply critical thinking techniques to solve a simulated problem.
Session 4: Punctuality and Time Management
Importance of punctuality in professional settings.
Time management techniques like prioritization, time-blocking, and avoiding procrastination.
Practical exercise: Creating personalized time management plans using real-life scenarios.
Part2:
Session 5: Teamwork and Collaboration – Enhancing Group Dynamics
Principles of teamwork and collaboration for achieving shared goals.
Building trust and fostering open communication within teams.
Practical exercise: Team-building activity to solve a challenge collectively.
Session 6: Adaptability Skills – Thriving in Change and Uncertainty
Understanding the importance of adaptability in the workplace.
Strategies for embracing change and building resilience.
Practical exercise: Scenario-based role play on adapting to sudden organizational changes.
Session 7: Critical Thinking and Decision-Making Skills
Analytical methods to evaluate information and make decisions.
Techniques for reducing bias and improving reasoning.
Practical exercise: Case study analysis to apply decision-making frameworks.
Session 8: Building a Positive and Inclusive Workplace Culture
Understanding workplace diversity and inclusion.
Strategies for fostering respect and collaboration among diverse teams.
Practical exercise: Group brainstorming session to identify steps for promoting an inclusive work environment.
Assessment and Certification
Participants will be assessed through interactive exercises, group discussions, and a final reflection on how they plan to apply the skills learned in their roles. A certificate of completion will be awarded to participants who successfully complete all sessions.
Occupational Health Training Timetable.
Course Description
A safe and healthy workplace is essential for employee well-being, productivity, and compliance with legal requirements. This training is designed to equip participants with the knowledge and skills to identify, manage, and mitigate workplace hazards.
The course covers key topics in occupational safety and health (OSH), including risk assessment, safety policies, emergency preparedness, and creating a culture of safety. Through practical examples and case studies, participants will learn to implement effective OSH strategies that align with organizational goals and regulatory standards.
Session | Topic | Duration | Details |
Session 1 | Introduction to Occupational Health | 1 hour | Overview of occupational health, its importance, and legal requirements. |
Session 2 | Risk Assessment and Hazard Management | 1 hour | Identifying workplace hazards, assessing risks, and implementing control measures. |
Session 3 | Workplace Ergonomics | 1 hour | Best practices for creating ergonomic work environments and reducing physical strain. |
Session 4 | Stress Management and Mental Health | 1 hour | Techniques to manage workplace stress and promote mental health awareness. |
Session 5 | Incident Reporting and Emergency Response | 1 hour | Procedures for reporting workplace incidents and responding effectively to emergencies. |
Session 6 | Occupational Health and Safety Policies | 1 hour | Review of company policies, employee rights, and responsibilities regarding workplace safety. |
Session 7 | Health Surveillance and Monitoring | 1 hour | The importance of health surveillance programs and monitoring employee well-being. |
Session 8 | First Aid and Basic Life Support | 2 hours | Hands-on training on first aid techniques and emergency life support procedures. |
Timetable Customization
Flexibility: Sessions can be spread over multiple days or weeks, depending on your team's availability.
Delivery Methods: Mix of in-person workshops, online modules, and practical demonstrations for effectiveness.
Evaluation: Allocate time for assessments, Q&A sessions, or feedback to ensure learning objectives are met.
Occupational Safety and Health (OSH) Training
Duration: Customizable (e.g., 4-8 sessions, 1-2 hours each)
Course Outline
Session 1: Introduction to Occupational Safety and Health
Importance of workplace safety and health.
Legal and regulatory frameworks for OSH (tailored to your region).
Employer and employee responsibilities in ensuring safety.
Benefits of an effective OSH program.
Session 2: Hazard Identification and Risk Assessment
Understanding workplace hazards: physical, chemical, biological, ergonomic, and psychosocial.
Steps in conducting risk assessments.
Tools and techniques for identifying and evaluating hazards.
Developing risk control measures (Hierarchy of Controls).
Session 3: Developing and Implementing Safety Policies
Components of a workplace safety and health policy.
Creating effective OSH policies and procedures.
Communicating safety policies to employees.
Ensuring employee compliance and participation.
Session 4: Emergency Preparedness and Response
Importance of emergency preparedness.
Developing and testing emergency response plans.
Fire safety, first aid, and evacuation procedures.
Crisis management and post-incident recovery.
Session 5: Workplace Ergonomics and Safe Practices
Principles of ergonomics and its role in OSH.
Preventing musculoskeletal disorders and other ergonomic-related injuries.
Safe work practices for various industries.
Promoting physical and mental health in the workplace.
Session 6: Accident Investigation and Reporting
Steps in investigating workplace accidents and incidents.
Root cause analysis and corrective actions.
Importance of reporting and documentation.
Using incident data to improve safety programs.
Session 7: Promoting a Culture of Safety
Engaging employees in safety programs.
Leadership’s role in fostering safety awareness.
Strategies for building a proactive safety culture.
Recognition and rewards for safe behaviour.
Session 8: Monitoring, Auditing, and Continuous Improvement
Developing OSH performance metrics and indicators.
Conducting workplace safety inspections and audits.
Identifying areas for improvement and implementing changes.
Staying updated with new safety standards and best practices.
Target Audience
This training is ideal for employees, supervisors, safety officers, HR professionals, and managers responsible for workplace safety. It is also suitable for organizations looking to enhance compliance with OSH regulations.
Why Attend?
By the end of this training, participants will:
Understand workplace hazards and how to mitigate them.
Be able to create and enforce effective safety policies and procedures.
Learn strategies for emergency preparedness and incident response.
Contribute to fostering a culture of safety and well-being in their workplace.
Ensure compliance with OSH regulations and reduce the risk of penalties.
Let me know if you'd like to customize this further for specific industries or regional regulatory requirements!
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